During my tenure as Executive Director of the DDIFO, I’ve enjoyed going around the footprint and having a cup of coffee with many DD franchisees. Time and logistics prevent me from meeting all of you, but technology makes it possible. Through regular communication with DDIFO members, current and future, I will continue having coffee with all of you – even if it’s only a virtual cup! And, here’s how: Small Regular – No Sugar!
This new communication vehicle is exactly what its name implies: Small in that it will be comprised of news briefs, informational tidbits and event notes that are quick reads and require a small amount of your time to read; Regular in that we will be sending this communication out on a regular basis; and No Sugar because we will not sweeten the news we provide you with, rather we will tell it like it is! I am delighted to send you this inaugural issue and I welcome your comments, suggestions and feedback! Now, let’s have that cup of coffee…
Manhunts run on Dunkin’ too? – After the recent tragedy in Boston and during the subsequent manhunt for the Boston Marathon bombers, police involved in the investigation and pursuit specifically asked that a number of Dunkin’ Donuts stay open to provide nourishment and a break for weary public safety personnel. While the capital city and several surrounding communities were under a lock-down order, a number of Dunkin’ Donut shops remained open by request and provided free food and coffee to FBI, Homeland Security, Massachusetts State, Boston and other police force personnel!
Legislative issues abound! – Spring may bring flowers, but it also brings much legislative and regulatory action to the forefront as well. Proposals to increase the minimum wage are being considered in a number of states across the country. In addition, Fair Franchising legislation was heard in the California Assembly (A.B. 1141, The Small Business Investment Protection Act) on April 16 and was passed by the Senate Judiciary Committee (Blue MauMau coverage). Back on the east coast, similarly favorable legislation has been introduced and is pending in the Maine and Massachusetts legislatures. In a similar vein, laws proposing to clarify restrictions on tip pooling are pending in Rhode Island and Massachusetts.
QSR Workers walk off job and threaten strike – McDonald’s and other QSR employees in Chicago walked off the job last week protesting for higher wages. One DD employee complained about his wages (he’s paid federal minimum wage) demanding $15 per hour (182% of the current minimum wage)! Similar protests occurred in New York City last month.
Corporate Corner Comments – were very much upbeat when Nigel Travis appeared on CNBC at the end of last week to discuss 1st Quarter results. He touted 78 new net stores opened, boasted that EPS grew by 16% and Operating Income by 12%. Further, in earlier comments, he pointed out that guest satisfaction survey results are the highest in quite some time!
At the May 1 Barclays Conference, Paul Carbone claimed that Dunkin’ is “aligned with franchisees on 85% of issues…”
2013 National Conference goes to Atlantic City, NJ! – In light of the devastation to the Jersey Shore tourism industry caused by last fall’s Hurricane Sandy, DDIFO is bringing its national conference to the Boardwalk this year! DDIFO selected Caesar’s Atlantic Cityas the host hotel for the conference. Since some devastated DD shops may never reopen because of the damage from the Super-storm, the conference will hopefully bring some much needed relief to the area.
Mid-Atlantic Regional Meeting a major success! – It was a packed house last week at the Doubletree Newark airport where DDIFO Mid-Atlantic District Meeting was held. At the event, members heard great presentations on implementing “Obama Care”, options that may be less costly, and legal guidance on NJ employment law at the event. Franchisee Nish Parekh was the luckiest attendee as his exhibit hall entry was drawn as the winner of a new 40′ flat screen TV.
QSR Mobile article on DD Franchisee – Speaking of New Jersey, you will want to check out the interview/story on New Jersey franchisee Adam Goldman (a regular contributor to DDIFO’s Independent Joe) in QSR Magazine.
Take Off At Dallas’ Love Field – Dunkin’ Donuts franchisees recently opened two new shops inside Dallas’ Love Field. One of the shops in the pre-security meet and greet level opened on March 28th of this year, while the second shop opened on April 16 within the post-security main entrance.