Mood, formerly Muzak, helps Dunkin’ Donuts franchise owners connect powerfully with guests through media and sensory content, social and mobile applications, and technology-based solutions.
Mood offers an exclusive catalog of 100+ family-friendly music programs—including eight specifically recommended for Dunkin’ Donuts—and two premium sound system packages designed for Dunkin’ Brands. Optional integrated on-site messaging creates a branded Dunkin’ channel that speaks directly to guests.
Mood’s affordable mix n’ match television programming packages further enhance the guest experience. Corresponding screen leasing and maintenance programs are available.
Mood maximizes drive-thru service with high-performance equipment and full-service maintenance programs. The company offers the latest equipment authorized by Dunkin’ Brands including 3M, Panasonic and Hyperactive.
“Franchisees frequently share that Mood solutions offer a tremendous value and give them a competitive edge. They appreciate our focus on the customer and our ability to provide a distinctive, consistent brand experience at an affordable price,” said QSR Customer Service Representative Joanna Sheyda.