Demise of the Dining Room? How the pandemic accelerated the to-go trend in QSRs

“You have to ask yourself, ‘Do we really even need dining rooms?’” That question, from Florida franchisee John Griffey, is on the mind of virtually every QSR operator. “I think the world has changed forever. More and more, people don’t really want to come inside the stores, and Covid moved everybody to the digital world,”…