Independent Joe #46 October/ November 2017

Sure, the franchise world is tough, but measuring success isn’t all that complicated, according to Don Fox, chief executive of Firehouse Subs. “Growth is not an option,” Fox told Dunkin’s franchise owners gathered at the DDIFO National Conference, held this year at Foxwoods Resort Casino on Oct. 30-31. “In business as in most things in…

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How Technology and Automation are Changing QSRs: Press Here to Order

Whether it’s using self-check out at major department and grocery stores or forgoing the cashier to order from a digital menu, today’s consumers have come to accept – and even prefer – interacting with automated features as they purchase goods and services. “[Automation is] a positive direction for the QSR industry,” says Erik Thoresen, principal…

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Did you pay your robot tax?

Technology continues racing forward, giving robots more and more human qualities. But some politicians have a uniquely human element they’d like to bestow upon these machines – the obligation to pay taxes. Of course, it’s not the robot responsible for the paying – we’re not quite there yet. But some lawmakers are looking to levy…

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Revenge ON the Machines

No, we didn’t use the wrong preposition, city officials in San Francisco are indeed targeting the machines, or more specifically those who use machines instead of employees. The idea of hitting employers that utilize technology and automation (read: robots) with additional taxes for making their businesses more efficient (at the cost of employee jobs) first…

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Revenge ON the Machines

No, we didn’t use the wrong preposition, city officials in San Francisco are indeed targeting the machines, or more specifically those who use machines instead of employees. The idea of hitting employers that utilize technology and automation (read: robots) with additional taxes for making their businesses more efficient (at the cost of employee jobs) first…

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Competitor News

Not a surprise, but the latest news reports that Popeyes CEO Cheryl Bachelder will step down from her post once the Atlanta-based chain is acquired by Burger King and Tim Horton parent company Restaurant Brands International. Elsewhere in the QSR space, McDonalds held its Investor Day Wednesday and was unusually candid in its outlook and…

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Miscellaneous

As more and more states increase labor costs through their regulations, mandated benefits, increased wages and the like, many have mentioned automation as the next big step in the evolution of small businesses.  Against that backdrop, we took special note of a story this week about a second Eatsa opening, this one in New York…

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