Miscellaneous

We’ve all been keeping a close eye on unionizing efforts across the fast food industry, so we took note a few weeks ago when it was reported that workers at Winnipeg Taco Bell and KFC shops had formally unionized, becoming the first QSRs to unionize in all of Canada.  Krispy Kreme CFO Price Cooper left…

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Miscellaneous

According to the latest People Report Workforce Index, released last week, efforts to recruit qualified employees by the quick-service industry are facing the worst challenges in the 10 year history of the report.  The Workforce Index, now a division of TDn2K, surveys restaurant HR professionals and recruiters to measure market pressure on restaurant employment.  Every…

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Restaurant Closures put Food Safety in the Spotlight

Just three months after the much-anticipated opening of its first New York City restaurant, Chick-fil-A voluntarily closed the Manhattan store. Citing “restaurant maintenance and facility updates,” the restaurant remained shuttered from December 30, 2015 until the morning of January 5, 2016, while it responded to a total of 59 violations, ranging from fruit flies to…

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Competitor News

Starbucks CEO Howard Shultz landed on the cover of Time Magazine in this month’s edition with a story headlined “What Starbucks Knows About America”.  Also, in an agreement with the Seattle company, Delta Airlines began serving Starbucks coffee this month on all of their flights worldwide.  Georgia-based Chick-fill-A has apparently jumped into the free coffee…

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New Coffee Products for Chick-fil-A, Tim Hortons & McCafe

A couple of additional brands these past few weeks have announced that they too are launching new coffee products on a national scale.  First, Atlanta-based Chick-fil-A announced plans to “launch a custom-made specialty grade coffee” through its 1800+ stores across the nation.  The coffee is being produced in partnership with Thrive Farmers Coffee. From north…

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Goldman Sachs Restaurant Consumer Survey Ranks Unchanged

US Dunkin’ Donuts’ survey scores in the third quarter Goldman Sachs Consumer survey were unchanged from the prior quarter survey.  Dunkin’ ranked roughly in the middle of the pack, just below McDonalds and slightly above Tim Horton’s in overall brand attributes.  Subway and Chick-fil-A were the top two brands while Domino’s and Jack In The…

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