Indy Joe: What can I do to improve the OBA Quality Assessment of Bagels?

Ask Indy Joe is a new DDIFO feature where you the franchise owner can Ask Indy Joe a question, and DDIFO will seek an expert in that field to answer the question. Today’s Question is: What can I do to improve the OBA Quality Assessment of Bagels?

Today’s Answer is submitted by: Mike Peterson, President, Peterson Consulting, Inc., Email: mikepeterson@wowway.com, Telephone: 630.926.8070

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DDIFO Paints a Bright Future at DCU Center Meeting

Dunkin’ Donut franchise owners who attended the members’ meeting in Worcester, MA on September 22 learned about plans to double the size of the group’s membership, were exhorted to get involved with the government legislative process for their own benefit and heard a battle cry to fight against apparantly aggressive legal tactics by the brand against the franchise owners.

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Managing New Technologies: Together “we kin’ do it”

Some Dunkin’ Donuts franchise owners remember the days of making the donuts. It’s harkens memories of days gone by and reflects the simplicity of the business in its early days. Today, technology has moved the business into the modern age—not just in baking but also in business operations. As an example, sophisticated Point-of-Service machines provide franchise owners with critical data to improve purchasing, sales and marketing. They also point out variances and help control shrinkage. This data is of tremendous benefit to both operators and the brand. As a result, the need has emerged for a policy to effectively manage the use of that data.

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Fighting for Control of Occupany Costs

Rent Concessions May Benefit Both Tenant and Landlord. While not a new discipline within well-structured lease administration departments, the function of lease renewal negotiation has taken on a life of its own in today’s economic climate for both tenant and landlord positions. One leading lease administration director said that he has extended the renewal negotiation calendar from its customary 18-month period to include stores with renewal dates four years out.

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Dunkin’ Donuts’ Loss Prevention Department Wants You! Now What?

DDIFO is please to present Guest Commentary from time time from valued contributors. The following is an article written and submitted by Robert Zarco and Robert Salkowski attorneys at law, from Zarco Law, Bank of America Tower at International Place, 100 S.E. 2nd Street, Suite 2700, Miami, FL 33131, Telephone:(305) 374-5418.

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