Up, Up and Away!

Dunkin’ surprised many in New Mexico, the Land of Enchantment, when it stepped into the breach to become the 2019 sponsor of the New Mexico Balloon Fiesta after former sponsor Piñon Coffee decided not to sponsor the colorful event this year. The Dunkin’ marketing team moved quickly and locked up the event. Although the sponsorship…

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Dunkin’ Honors

Dunkin’ announced its line-up of franchisee award recipients earlier this week and we want to recognize and congratulate those who will be honored late next month at the Dunkin’ Brands Franchise Award dinner in Boston. Congratulations to Dunkin’ Franchisee of the Year Eric Eskander and Cadete Enterprises. (John Cadete is also a DDIFO Hall of…

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Dunkin’ Earnings

Reporting yesterday, Dunkin’ earnings for Q2 were $.86/share, 4 cents better than Wall Street consensus, while revenues were slightly below the street’s expectations. However, Dunkin’ Same Store Sales on a two year basis (often, a better viewpoint) were its best since 2016. It was also noted that the average ticket for Dunkin’ US was up…

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Dunkin’ Doings

Late last week, Dunkin’ Brands CEO Dave Hoffmann introduced Stephanie Lilak as the company’s new Senior Vice President and Chief Human Resources Officer. She joins Dunkin’ Brands from General Mills where she has served in a number of executive positions over a 23 year span at the company, most recently as Vice President, Human Resources,…

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Maintain Hiring Standards! Dunkin’  Crackdown on Illegal Hiring

In the wake of initiating legal action against a number of franchises in Pennsylvania and Delaware for violating hiring standards in their franchise agreements, Dunkin this week announced that it is taking the hiring practice investigation nationwide. As all franchisees know, the Dunkin’ franchise agreement requires that franchise owners use the federal E-Verify system before…

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A Night to Remember: Joy in Childhood Foundation

This past holiday season, the Dunkin’ Brands Joy in Childhood Foundation celebrated #GivingTuesday in a big way, announcing $2 million in grants to 150 nonprofit groups that bring joy to children battling hunger or illness. Earlier in November, the Foundation’s Mid-Atlantic chapter held its second annual gala at the Edison Ballroom in Times Square, featuring…

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Dunkin’ Doings

There’s a few new faces settling in at Dunkin’ headquarters and a few other changing their titles. This past week, Dunkin announced the promotions of Tom Manchester and Jonathan Biggs to Senior Vice President, Integrated Marketing, Dunkin’ US and Vice President, Operations, Baskin-Robbins US & Canada, respectively. In addition, the appointment of Rick Gestring, formerly…

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Dunkin’ Doings

Dunkin Brands reported earnings on Thursday, and the stock market liked the new product, new brand themes and strategy themes, even though the actual numbers were lackluster. Dave Hoffmann spoke to US Dunkin’ and Baskin trends, while Nigel Travis had just a few words on International. DD comps were plus 1.3%, just a touch under…

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Coffee Cancer Case Percolating Again

For the past couple of months, the hope existed that litigation pending in a Los Angeles Superior Court would ultimately be dismissed after the California Office of Environmental Health Hazard Assessment (OEHHA) recommended coffee retailers be exempted from California Proposition 65 requirements to include a cancer warning on coffee. Public comments included an endorsement of…

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Dunkin’ Runs on David

The big news for the Dunkin’ franchise owner community this week was the official announcement that David Hoffman has taken over as new CEO of Dunkin’ Brands effective immediately and on behalf of DDIFO and her many members, I want to sincerely congratulate him on his promotion and wish him well in his new role!…

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