Dunkin’ Brands Makes Top-Level Marketing Shift

Karlene Lukovitz writes at MediaPost.com that Dunkin’ Brands’ Thursday announcement that it is “strengthening” its senior leadership team by putting veteran retail executive John Costello in the new position of chief global customer and marketing officer also carried the news that Frances Allen, brand marketing officer for Dunkin’ Donuts for two years, has concurrently “decided to step down.”

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Dunkin’ Highlights Pumpkin and Apple Flavors for Fall

Elissa Elan reports in Nation’s Restaurant News that Dunkin’ Donuts debuted its fall menu this week, which includes three new items: a low-fat apple caramel muffin, a spiced apple twist and a pumpkin-coffee flavored Coolatta blended beverage. Returning items to Dunkin’s fall menu include a pumpkin doughnut, a pumpkin muffin, fall-theme Munchkins doughnut hole treats, a Fall Harvest yeast ring doughnut, a pumpkin latte and pumpkin coffee.

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Starbucks’ Via Instant Coffee Goes National

The Puget Sound Business Journal reports that Starbucks Corp. said its Via instant coffee product will be available nationally on Wednesday. And to overcome the negative image of instant coffee, the Seattle coffee giant said it will stage taste competitions between Via and its fresh-brewed coffee next week.

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Appreciating Coffee Across the Region

Leslie Gaydos reports at NECN that Tuesday September 29th, was National Coffee Appreciation Day, a holiday sure to give some a jolt. The big players were aware of the date, as McDonald’s brought in Nell Newman, Paul’s daughter, the president and co-founder of Newman’s Own Organics. They had lunch at the Ronald McDonald House in Providence.

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Tunica has first Dunkin’ Donuts for gamers

Dunkin’ Donuts has opened a store at the south end of Harrah’s Tunica Casino in Robinsonville, MS, marking its entry into the state’s gaming market. The 24-hour, seven-day-a-week store will be the sixth Dunkin’ Donuts in the state. Frank Leflore will own this franchise.

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Dunkin’ Donuts expands into Guangdong, South China

QSRWeb.com reports that as part of its greater China expansion strategy, Dunkin’ Donuts recently opened its first two shops in Shenzhen, Guangdong Province. The first shop is located on the first floor of the Gold World Business Center in the Luohu District. The second shop is located in the Liming Building, She Kou, Nanshan District. Additionally, a third shop is expected to open in mid-October, in the Jinzhonghuan Business Compound, Futian Central District.

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Dunkin’ Chief Legal Counsel Steve Horn Is Out

Janet Sparks reports at BlueMauMau that following much turmoil and bad press over its legal team’s aggressive tactics against franchisees, Dunkin’ Brands CEO Nigel Travis has just announced the latest in his reorganization of corporate executives, stating that the company’s controversial chief legal counsel Stephen Horn is leaving to pursue new opportunities.

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Attorneys Criticize Dunkin’ Donuts’ Litigious Behavior

Following Dunkin’ Donuts Independent Franchise Owners’ (DDIFO) twentieth annual meeting in September, president Jim Coen issued a letter to members stating that the association favors a more collaborative approach to reconciling the problems that Dunkin’ Brands sees the need to litigate against. He declared, “Dunkin’ Brands continues to pursue litigation against franchisees and shows no signs of changing their seemingly harsh and predatory practices.”

According to Coen, DDIFO is willing and able to take this discussion with Dunkin’ behind closed doors, but the franchisor has not shown as of yet, its willingness to do so. He explains, “Keep in mind that there are hundreds of Dunkin’ Donuts franchise owners who are today, fighting for their livelihood, trying to protect and defend their sweat equity built over many years, against a seemingly arrogant and intractable Dunkin’ Brands Loss Prevention with very deep pockets. I think that is unacceptable.”

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Starbucks Sues Former Exec for Working for Dunkin’ Brands

Ilaina Jonas reports at Reuters that coffee retailer Starbucks Corp is suing a former executive it accuses of violating non-competition and separation agreements when he went to work for rival Dunkin’ Donuts. Seattle-based Starbucks said it is suffering ongoing harm as long as Paul Twohig, a former division senior vice president, remains employed at Dunkin’ Donuts, according to the complaint filed Monday in the U.S. District Court in the Western District of Seattle.

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Independent Joe & Jim Videos

There are three videos to watch: Scroll down to view all three! What a Hoot! [flv:https://ddifo.org/movies/WorcesterMeeting.flv 570 318] [flv:https://ddifo.org/movies/DressingRoom.flv 570 318] [flv:https://ddifo.org/movies/PostMeeting.flv 570 318]

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