Dunkin’ Doings

Most of our subscribers have likely heard the news that Dunkin’ Chief Financial Officer Paul Carbone will be stepping down from the post next month. He will be replaced on an interim basis by Kate Jaspon, Dunkin’ Brands Vice President, Finance and Treasurer. Carbone is leaving April 21 to take a position in the retail…

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Northeast Regional Meeting

DDIFO is looking forward to hosting its annual Northeast Regional Member Meeting on Wednesday, March 22, 2017 from 12 Noon to 3:30 PM at the Framingham Hotel and Conference Center in Framingham, Massachusetts.  The program, “A New Direction: The Outlook on Trump, the Market & Dunkin’ Brands”, will feature small business expert, author, columnist and…

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Dunkin’ Doings

Yesterday, Dunkin’ had an orderly and well-spoken earnings call, but generally delivered disappointing news, lowering its revenue forecast for the 3rd time this year and toned down the US new store opens to the low end of the range (closer to 430 than 460).  US same store sales were +2%, due to higher ticket and…

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Dunkin’ Doings

Dunkin delivered a lukewarm Q2 earnings report yesterday. Both Dunkin’ Donuts U.S . and Baskin Robbins U.S. registered fairly flat same store sales, Dunkin’ at +.5% and Baskin at +.6%, both less than expectations. DNKN company earnings per share beat expectations by $.01 but revenues missed by $4 million. Dunkin SSS was a miss vs.…

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DDIFO Does its Job

Ask any Dunkin’ Donuts franchise owner who was in the system ten years ago about the level of trust that existed between franchisee and franchisor, and he or she will have a story to tell. At that time, Dunkin’ Brands had more lawsuits pending against its franchisees than any other quick service restaurant system. And,…

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And, Dunkin’ Doing To Baskins?

The Association of Independent Baskin Robbins Franchisee Owners (AIBRFO) filed suit in US District Court in Massachusetts Thursday against Baskin Robbins, LLC asking for relief and costs from a “commercial factor fee” that its franchisees have been paying for many years, levied through Dean Foods. This “commercial factor fee” is a special fee not relating…

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Dunkin’ Doings

In its earnings call yesterday, Dunkin’ reported a “double beat” of both earnings per share and revenues, as well as an uptick in US same store sales of 2.0 percent, but the stock was flat and the same store sales components mixed with 0.30 percent traffic and ticket 1.80%.  Further, the ticket increase included 3.75…

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Dunkin’ Clips & Competitor News

Before we relate some of the news competitors are making, in the wake of Dunkin’ Brands’ Q4 earnings report last week, we thought these two clips of DBI Chairman and CEO Nigel Travis on CNBC and in an interview with the Street might be of interest to our members and subscribers. Jumping back to food…

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ServSafe Food Safety Certification

Dunkin’ Brands corporate wants all operators to have a Food Safety Certified Managers and it is beneficial for you to do so.  For franchisees and key staff attending the March 1 Regional Meeting, DDIFO is offering the ServSafe Manager Online Exam prior to the meeting at a significant savings.  Dunkin’ Brands ServSafe National Account Manager,…

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Miscellaneous

We note and congratulate Dunkin’ President of Global Marketing and Innovation John Costello on his recent election to the Global Board of Directors for the Mobile Marketing Association (MMA).  The MMA is a global non –profit trade association representing the mobile marketing ecosystem.  They boast 800 member companies from nearly 50 countries around the world. …

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