Weighing in on Press Coverage

Op-Ed by Matt Ellis, DDIFO’s Communication Director. Response to the Boston Globe’s recent article “Franchisees say Dunkin’s brewing trouble” illustrates the differing opinions franchise owners have about seeing their issues discussed in the press. Some lauded Jenn Abelson’s article as an important discussion of an issue of interest to the entire Dunkin’ Donuts franchise community; others saw it as an improper public airing of dirty laundry. In either case, any news related to Dunkin’ Donuts strikes a chord because of the popularity and positive perception people have for Dunkin’ Donuts and its products.

Read More »

Trial Date Set in Federal Court for Dunkin’ Donuts Suit

Paul Grimaldi reports in the Providence Journal that a Vermont businessman hopes to ring up perhaps the most important sale of his career in late 2009 when he tries to get a jury to side with him in a prolonged dispute with Dunkin’ Donuts. Irwin Barkan, of Waitsfield, Vt., will return here Dec. 2 as the dispute goes to trial in federal court –– four years after the coffee shop chain and its former franchisee became embroiled in the legal battle.

Read More »

National Aquarium in Baltimore, Dunkin Donuts partner on promotion

Rachel Bernstein reports in the Baltimore Business Journal that the National Aquarium in Baltimore and Dunkin’ Donuts have launched a campaign to give customers extra jelly filling. The campaign, called “One Sweet Deal,” gives Dunkin’ Donuts customers a $5 off admission to the aquarium’s jellyfish exhibit. The coupons can be picked up at the more than 100 Dunkin’ Donut locations in Greater Baltimore.

Read More »

Dunkin Donuts/Subway to Replace Vacant Restaurant

Jennifer Dailey of NJ.com reports that a local business owner here is looking to bring in a Dunkin Donuts/Subway to the old Wendy’s restaurant building on North Broadway, Pennsville, NJ. Jaynesh Patel, owner of local businesses Pennsville News Shop, Broadway Deli & Market, JT’s Liquors and Franco’s Pizzeria, is hoping to open the Dunkin Donuts/Subway franchise in January.

Read More »

Tim Hortons to Open Fort Knox Coffee Shop as It Expands in U.S.

Bloomberg reports that Tim Hortons Inc., Canada’s largest fast-food company, is opening a coffee shop at Fort Knox, its first on an American military base, as it expands in the U.S. The coffee-and-doughnuts seller won a 10-year contract to operate the café on the Kentucky base, 30 miles southwest of Louisville, Chief Operating Officer David Clanachan said in a telephone interview.

Read More »

Tunica has first Dunkin’ Donuts for gamers

Dunkin’ Donuts has opened a store at the south end of Harrah’s Tunica Casino in Robinsonville, MS, marking its entry into the state’s gaming market. The 24-hour, seven-day-a-week store will be the sixth Dunkin’ Donuts in the state. Frank Leflore will own this franchise.

Read More »

Dunkin’ Donuts expands into Guangdong, South China

QSRWeb.com reports that as part of its greater China expansion strategy, Dunkin’ Donuts recently opened its first two shops in Shenzhen, Guangdong Province. The first shop is located on the first floor of the Gold World Business Center in the Luohu District. The second shop is located in the Liming Building, She Kou, Nanshan District. Additionally, a third shop is expected to open in mid-October, in the Jinzhonghuan Business Compound, Futian Central District.

Read More »

Dunkin’ Chief Legal Counsel Steve Horn Is Out

Janet Sparks reports at BlueMauMau that following much turmoil and bad press over its legal team’s aggressive tactics against franchisees, Dunkin’ Brands CEO Nigel Travis has just announced the latest in his reorganization of corporate executives, stating that the company’s controversial chief legal counsel Stephen Horn is leaving to pursue new opportunities.

Read More »

Dunkin’ Donuts Could be Open In Marion, MA by Thanksgiving

Ricky Pursle reports at Wicked Local Rochester reports that Marion Planning Board brought the nine-year-old Dunkin’ Donuts saga to a conclusion on Oct. 5 by amending both the special permit and site plan review approval that the board had issued earlier this year to change the permitted time for delivery of baked goods from 5 a.m. to as early as 4 a.m. The action is expected to bring an end to the case before the board.

Read More »

Attorneys Criticize Dunkin’ Donuts’ Litigious Behavior

Following Dunkin’ Donuts Independent Franchise Owners’ (DDIFO) twentieth annual meeting in September, president Jim Coen issued a letter to members stating that the association favors a more collaborative approach to reconciling the problems that Dunkin’ Brands sees the need to litigate against. He declared, “Dunkin’ Brands continues to pursue litigation against franchisees and shows no signs of changing their seemingly harsh and predatory practices.”

According to Coen, DDIFO is willing and able to take this discussion with Dunkin’ behind closed doors, but the franchisor has not shown as of yet, its willingness to do so. He explains, “Keep in mind that there are hundreds of Dunkin’ Donuts franchise owners who are today, fighting for their livelihood, trying to protect and defend their sweat equity built over many years, against a seemingly arrogant and intractable Dunkin’ Brands Loss Prevention with very deep pockets. I think that is unacceptable.”

Read More »