Dunkin’ Doings

Dunkin’ held its Q4 earnings call yesterday and reported earnings above expectations ($.06 GAAP basis) but revenue $10 million below. In addition, it delivered a much more muted expectation for 2019 in terms of both new unit growth and earnings. US net new opens stood at 106, while US same store sales were flat in…

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Dunkin’ Doings

We were pleased to note that Dunkin’ has joined The Sustainable Coffee Challenge, a collaborative effort among companies, governments, NGOs, research institutions and others dedicated to making the coffee sector fully sustainable. In partnership with the franchisee-owned National DCP, the Dunkin’ supply cooperative, the chain will donate a percentage of sales from every pound of…

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Dunkin’ Doings

There’s a few new faces settling in at Dunkin’ headquarters and a few other changing their titles. This past week, Dunkin announced the promotions of Tom Manchester and Jonathan Biggs to Senior Vice President, Integrated Marketing, Dunkin’ US and Vice President, Operations, Baskin-Robbins US & Canada, respectively. In addition, the appointment of Rick Gestring, formerly…

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Dunkin’ Doings

We were excited to learn about the Dunkin’ “Dozen Days of Joy” effort launched this week across the country. For our subscribers not in the Dunkin’ system, over the 12 day span ending December 23, Dunkin’ will visit 12 select cities and randomly distribute $120,000 in free gift cards. In addition, a $1,000 donation will…

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Dunkin’ Doings

Dunkin Brands reported earnings on Thursday, and the stock market liked the new product, new brand themes and strategy themes, even though the actual numbers were lackluster. Dave Hoffmann spoke to US Dunkin’ and Baskin trends, while Nigel Travis had just a few words on International. DD comps were plus 1.3%, just a touch under…

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Miscellaneous

The ever useful QSR Magazine Drive Thru Study was published earlier this week and it bodes pretty well for Dunkin’ while identifying some areas for improvement. The one-of-a-kind study found Dunkin’ being the 2nd fastest overall of the 10 QSR Brands displayed and fastest when including presells while enjoying 90% accuracy in completing its drive-thru…

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Coffee Cancer Case Percolating Again

For the past couple of months, the hope existed that litigation pending in a Los Angeles Superior Court would ultimately be dismissed after the California Office of Environmental Health Hazard Assessment (OEHHA) recommended coffee retailers be exempted from California Proposition 65 requirements to include a cancer warning on coffee. Public comments included an endorsement of…

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Dunkin’ Doings

DD is 49th most popular brand with generation Z – here Generation Z is comprised of people born after 1997, and Business Insider has identified the top 100 brands of this new generation. Generally speaking, they are loyal to companies that are healthy, socially-conscious and technologically connected. And on another note, to kick off the…

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A New “Drive-by” Lawsuit

It can’t even be called a “drive-by” lawsuit, but metaphorically speaking, that is the perfect description. A lawsuit against Dunkin’ has been revived and remanded by the 11th Circuit Court of Appeals. Dennis Haynes v. Dunkin’ Donuts, LLC stems from allegations by a Haynes, a blind Florida man that he was being discriminated against in…

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Dunkin’ Doings

Dunkin’ Brands released its Q2 results this week and held its first earnings call with new CEO Dave Hoffmann reporting that Dunkin’ acquired a multi-year license with CardFree, a technology “mobile wallet” platform for $100 million.  This may enable mobile and app flexibility and data capture, especially for “catering initiatives”. Brand sales and profits were largely as…

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