Dunkin’ Doings

Dunkin Brands reported earnings on Thursday, and the stock market liked the new product, new brand themes and strategy themes, even though the actual numbers were lackluster. Dave Hoffmann spoke to US Dunkin’ and Baskin trends, while Nigel Travis had just a few words on International. DD comps were plus 1.3%, just a touch under…

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Miscellaneous

The ever useful QSR Magazine Drive Thru Study was published earlier this week and it bodes pretty well for Dunkin’ while identifying some areas for improvement. The one-of-a-kind study found Dunkin’ being the 2nd fastest overall of the 10 QSR Brands displayed and fastest when including presells while enjoying 90% accuracy in completing its drive-thru…

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Coffee Cancer Case Percolating Again

For the past couple of months, the hope existed that litigation pending in a Los Angeles Superior Court would ultimately be dismissed after the California Office of Environmental Health Hazard Assessment (OEHHA) recommended coffee retailers be exempted from California Proposition 65 requirements to include a cancer warning on coffee. Public comments included an endorsement of…

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Dunkin’ Doings

DD is 49th most popular brand with generation Z – here Generation Z is comprised of people born after 1997, and Business Insider has identified the top 100 brands of this new generation. Generally speaking, they are loyal to companies that are healthy, socially-conscious and technologically connected. And on another note, to kick off the…

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A New “Drive-by” Lawsuit

It can’t even be called a “drive-by” lawsuit, but metaphorically speaking, that is the perfect description. A lawsuit against Dunkin’ has been revived and remanded by the 11th Circuit Court of Appeals. Dennis Haynes v. Dunkin’ Donuts, LLC stems from allegations by a Haynes, a blind Florida man that he was being discriminated against in…

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Dunkin’ Doings

Dunkin’ Brands released its Q2 results this week and held its first earnings call with new CEO Dave Hoffmann reporting that Dunkin’ acquired a multi-year license with CardFree, a technology “mobile wallet” platform for $100 million.  This may enable mobile and app flexibility and data capture, especially for “catering initiatives”. Brand sales and profits were largely as…

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Dunkin’ Runs on David

The big news for the Dunkin’ franchise owner community this week was the official announcement that David Hoffman has taken over as new CEO of Dunkin’ Brands effective immediately and on behalf of DDIFO and her many members, I want to sincerely congratulate him on his promotion and wish him well in his new role!…

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Dunkin’ Doings

We want to welcome Dunkin’ Brands’ new Vice President for Digital and Loyalty Marketing Stephanie Meltzer-Paul to the Dunkin’ community. Stephanie brings 20 years of experience in customer loyalty and digital marketing, most recently from BJ’s Wholesale Club and Starwood Hotels. Welcome, Stephanie!

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Dunkin’ Earnings

Dunkin Brands reported Q1 2018 earnings on Thursday, reporting a $0.09 EPS earnings beat versus consensus, revenue was $1.8 M light, while the stock was down $ .31 for the day, having changed little. Dunkin US reported negative .4% for same store sales, with ticket up and traffic down by unspecified amounts. The impact of…

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Dunkin’ Doings

Dunkin Brands had both its Q4 earnings and 2018 Investor day events this week and what emerged is a company in deep repositioning mode. Dunkin opened eyes to reveal pretty meek 2018 DD same store sales estimates (plus 1 percent for the year, Q1 was said to be “choppy”) and decreased the DD 2018 open…

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