Coffee Servers Should Be Eligible to Receive Tips

In Massachusetts, one regulation is not only harming small businesses, it’s also taking money out of the pockets of employees in virtually every city and town. Massachusetts’ tip-pooling law is preventing people who work behind the counter at Dunkin’ Donuts and other quick service restaurants from receiving tips. Leaving extra change—or an occasional dollar bill—in a tip cup is a time-honored tradition for Bay State coffee drinkers.

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ICE Expands Chipotle Hiring Practices Probe

Nation’s Restaurant News reports that Federal investigators visited as many as 30 Chipotle locations across the country this week in an ongoing criminal investigation into the fast-casual chain’s hiring practices.

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Simplify Hiring and Increase Retention with Diversified Solutions

Finding dependable, trustworthy and customer service-minded employees is a considerable and constant challenge for franchise owners. And, once you have such people on staff, there’s the matter of holding on to them. Enter Diversified Solutions, a new DDIFO Sponsor specializing in employee recruitment and retention, and offering discounted services to DDIFO members.

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The Golden Rule of Profitability

Kent Bernhard, Jr. writes at Portfolio.com that a new study by Harvard finds that treating the people at the lowest rung of the corporate ladder right isn’t just a nice thing to do. It improves the bottom line.

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Protect Your Business with Union-Proofing Practices

The U.S. has a long and complex history with labor unions. While union membership peaked at 35.5 percent of the private sector workforce nationally in 1945, as of last year, that figure stood at fewer than eight percent. That doesn’t mean, however, that the threat of union organizing is gone. DDIFO Members Read More:

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Taking Your Employees’ Temperature

At the recent DDIFO meeting in Worcester, MA, Washington D.C. lobbyist Rick Berman of Berman & Co. prompted considerable discussion about what steps owners can take to maintain a union-free shop. The well-known business lobbyist, that 60 Minutes reffered to as as “Dr. Evil,” outlined the progress unions are making in passing the so-called check card legislation in Congress. That legislation, if passed, would make it easier for unions to organize businesses, including restaurants, he said.

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