Peace Treaty Brews

Holly Sanders Ware and Josh Kosman report in the NY Post that Dunkin’ Brands is reaching out to angry franchisees they write: Dunkin’ Brands, accused of squeezing profits out of franchisees by suing them, is trying to make friends before it’s too late. Chief Executive Nigel Travis has been quietly meeting with angry franchise leaders in recent weeks, after a spate of unflattering reports about the doughnut chain’s litigious ways, sources with direct knowledge of the meetings saidTravis has told franchisees he is willing to take a fresh look at their contracts and would consider changes that give operators more say over their stores, sources said.

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DDIFO Eying Opportunities on Capitol Hill

On February 3-4, 2010 DDIFO Legislative Affairs Coordinator Rob Branca will be in Washington representing the DDIFO at the second annual CFA Day (Coalition of Franchisee Associations). “I’m really looking forward to getting together with other operators from other franchise systems and with our elected officials and their staffs to discuss important legislation,” said Branca. “It’s important that we bring our perspective to these folks and discuss how new laws and reforms will impact our businesses.”

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Massachusetts State Rep Forry Helps Promote Small Business

Considering her personal and professional background, it is no wonder that Massachusetts State Representative Linda Dorcena Forry is a true friend and champion of small business owners. From her beginnings as the daughter of Haitian immigrants through her college career and into her decade-plus career in city and state government, Rep. Forry consistently has demonstrated a passion for education, community and public service.

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South Asian Dunkin’ Franchisees Unite with DDIFO

Martin Desmarais writes in the IndUS Business Journal that the Midwest Dunkin’ Donuts Franchise Association has always pushed to be a unified voice for its predominantly South Asian members, so when the New England-based DD Independent Franchise Owners Inc. asked the group to join forces in its quest to bring together all the Dunkin’ Donuts franchisees in the United States it jumped at the chance. The Midwest franchise association’s Executive Director Asheesh Seth recently joined the DDIFO’s board in a move that all parties believe will pool the groups’ collective bargaining power.

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It’s Buyer Beware for Franchisees

THE BENEFITS of owning a franchise are made clear in “Buying into a franchise can take uncertainty out of getting started’’ (Business, Oct. 11). But, based on our experience at Mediation Works Inc. with franchises, potential hazards inherent in these businesses should also be addressed.

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Weighing in on Press Coverage

Op-Ed by Matt Ellis, DDIFO’s Communication Director. Response to the Boston Globe’s recent article “Franchisees say Dunkin’s brewing trouble” illustrates the differing opinions franchise owners have about seeing their issues discussed in the press. Some lauded Jenn Abelson’s article as an important discussion of an issue of interest to the entire Dunkin’ Donuts franchise community; others saw it as an improper public airing of dirty laundry. In either case, any news related to Dunkin’ Donuts strikes a chord because of the popularity and positive perception people have for Dunkin’ Donuts and its products.

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Chairman Purvin to Step Down from AAFD

Don Sniegowski reports at Blue MauMau that Robert Purvin, chairman and CEO of the American Association of Franchisees and Dealers (AAFD), has announced while with lawyers attending the American Bar Association Forum on Franchising event in Toronto, Ontario that he will be stepping down within the next six months.

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Food Fight: Franchisees Caught in the Middle

Diana Ransom reports at Smart Money SmallBiz.com that if you have been to a fast food restaurant lately, you’ve probably seen some of the fallout of the downturn. You may have eaten some of it, too. In an effort to convince consumers to open their wallets wider, franchisors are not only requiring franchisees to officiate (and pay for) new promotions, they’re also requiring them to serve new products, extend operating hours and hand over more of their profits.

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Indy Joe: What can I do to improve the OBA Quality Assessment of Bagels?

Ask Indy Joe is a new DDIFO feature where you the franchise owner can Ask Indy Joe a question, and DDIFO will seek an expert in that field to answer the question. Today’s Question is: What can I do to improve the OBA Quality Assessment of Bagels?

Today’s Answer is submitted by: Mike Peterson, President, Peterson Consulting, Inc., Email: mikepeterson@wowway.com, Telephone: 630.926.8070

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Independent Joe & Jim Videos

There are three videos to watch: Scroll down to view all three! What a Hoot! [flv:https://ddifo.org/movies/WorcesterMeeting.flv 570 318] [flv:https://ddifo.org/movies/DressingRoom.flv 570 318] [flv:https://ddifo.org/movies/PostMeeting.flv 570 318]

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