Military Training Makes this Colonel an Effective Dunkin’ Operator

The transition from serving his country to operating a string of successful Dunkin’ Donuts franchises in the Washington D.C. area may seem like a radical change for retired Army Lieutenant Colonel Jerome Johnson, but apparently it was less of an adjustment than one might imagine. Johnson, who retired from active duty after a 22-year career,…

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Franchisees Share Experiences at the DDIFO National Conference

Dunkin’ Donuts franchise owners who attended the 2015 National Conference came to Caesars Palace in Las Vegas with different goals. For some, it was a chance to get away from day-to-day operations and focus on big-picture issues and answers. For others, it was an opportunity to catch up with friends and colleagues, share stories and…

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Dunkin’ Investor Day Notes

Dunkin’ had a difficult 2015 Investor day yesterday. Despite generally upbeat DDIFO operator panels last month, Dunkin’ disappointed Wall Street greatly, with the stock down 11% or $6 dollars per share on Thursday. This is another reminder that franchisees live and work on Main Street but Dunkin’ lives on Wall Street, and is a different…

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Varano To Give Closing Keynote at National Conference

Highly successful restauranteur Nick Varano, founder of The Varano Group and owner of some of the finest fine dining establishments in the Boston area, will close the 2015 National Conference with the keynote closing address on at Caesars Palace in Las Vegas.  Varano, highly regarded in restaurant circles across the country, will cap off a…

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How’s That Minimum Wage Working?

In large measure, this push for the $15 minimum wage (orchestrated by SEIU and others in organized labor, began in earnest in Seattle, WA as the city adopted the $15/hour rate back in the spring of 2014, phasing it in over a three year period for those businesses (and franchises) with more than 500 employees…

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When It Rains, It Pours

Problems for McDonald’s just seem to continue as the regular franchisees survey came out last week – and franchisees for the golden arches are still quite unhappy with the brand.  Same store sales dropped again for the company in the latest quarterly report and franchisee outlook is the lowest it has been in the eleven…

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Former Cake Maker Gets Hands-on as a Dunkin’ Franchise Owner

Years before franchising entered Patty Babb’s mind, she started her mornings saying, “It’s time to make the donuts.” “I owned a mom and pop ice cream shop, and I’d say this to my daughter who was about 6 years old at the time because she’d come with me to my store and help me make ice…

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California Fair Franchising Clears First Hurdle

AB 525, the California Franchise Relations Act which was vetoed last year by Governor Brown, was heard before the Assembly’s Committee on Judiciary and passed favorably on to the Committee on Business and Professions.  The bill still has a long way to go, but it was refined from last year’s version to address concerns the…

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Connecticut Advances “Employer Punishment Bill”

The admonition of Benjamin Franklin came to mind as the Connecticut General Assembly’s Labor and Public Employees Committee this week gave initial approval to HB 6791, an act that will require employers with 500 or more employees to pay a fine of $1/hour for each employee that is not paid at least $15/hour.  On a…

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Quebec Court Finds For Dunkin’ Franchisees

In a long-awaited decision, the Quebec Court of Appeals has found in favor of a group of 21 Dunkin’ franchisees in a suit that was initiated back in 2005.  The judgement by the appellate court affirms the lower court decision holding a franchisor responsible for maintaining the strength of the brand and supporting the brand’s…

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