Largest BK Franchisee Staying Loyal to the King

The Buffalo News Business Today reports that the Syracuse-based company that is the largest single owner of Burger King franchises is standing by the chain’s promotion of a cut-rate double cheeseburger, and is not participating in an uprising being mounted by many other franchisees. The National Franchisees Association, on behalf of 850 other Burger King operators around the country, has filed a lawsuit against the Miami-based Burger King Holdings Inc., protesting the corporation’s insistence that its franchisees offer double cheeseburgers for $1.

Read More »

Quiznos Settles 4 class-action Suits by Franchisees

The Denver Business Journal reports that four class-action lawsuits brought by Quiznos franchisees against the Denver-based sandwich-shop chain have been settled, the company and the plaintiffs’ law firms said Monday. Chicago-based U.S. District Judge Rebecca Pallmeyer gave preliminary approval to a settlement agreement of the suits, which originally were brought in Colorado, Wisconsin and Illinois and which have been pending for up to three years.

Read More »

DDIFO Welcomes New Members!

DDIFO has been invited by a number franchise owners in a number of cities to come and meet franchise owners face to face. I am visiting Dunkin’ Donuts franchise owners around the country in an effort to learn more about your issues and concerns as well as share with you the vision and mission of DDIFO. The meetings have resulted in many franchise owners joining DDIFO. DDIFO welcomes 100’s of new shops as members from the following states: New Jersey, New York, Connecticut, Pennsylvania, Ohio, Illinois, Michigan, Indiana, North Carolina, Maryland, Virginia, Vermont, Massachusetts, Rhode Island, Florida, and Georgia.

Read More »

Burger King’s $1 Double Cheeseburger Upsets Franchisees

The Atlanta Journal-Constitution reports that Burger King Corp. has aggressively pushed its $1 double cheeseburger to attract price-conscious consumers, but the chain’s franchisees say the value pricing is costing them money. The National Franchisee Association, a Kennesaw-based group that represents more than 80 percent of U.S. franchised Burger Kings, filed a lawsuit this week against Burger King, a Miami, Fla.,-based chain, over pricing issues. The lawsuit, filed in U.S. District Court for the Southern District of Florida, seeks to prevent Burger King from dictating maximum pricing for the franchisees.

Read More »

Peace Treaty Brews

Holly Sanders Ware and Josh Kosman report in the NY Post that Dunkin’ Brands is reaching out to angry franchisees they write: Dunkin’ Brands, accused of squeezing profits out of franchisees by suing them, is trying to make friends before it’s too late. Chief Executive Nigel Travis has been quietly meeting with angry franchise leaders in recent weeks, after a spate of unflattering reports about the doughnut chain’s litigious ways, sources with direct knowledge of the meetings saidTravis has told franchisees he is willing to take a fresh look at their contracts and would consider changes that give operators more say over their stores, sources said.

Read More »

It’s Buyer Beware for Franchisees

THE BENEFITS of owning a franchise are made clear in “Buying into a franchise can take uncertainty out of getting started’’ (Business, Oct. 11). But, based on our experience at Mediation Works Inc. with franchises, potential hazards inherent in these businesses should also be addressed.

Read More »

Starbucks Settles With Ex-Exec Who Went To Dunkin

Dow Jones Commodities News Select reports that the Starbucks Coffee Co. announced Friday night it had reached a settlement with Paul Twohig, a former executive who ran the company’s retail operations in the U.S. southeast who left to take over as brand operations officer for rival Dunkin’ Donuts parent Dunkin Brands. Starbucks sued Twohig, claiming he had signed a noncompete agreement, according to a report published Oct. 7 in the Boston Business Journal.

Read More »

Starbucks’ Tip Policy Held to Violate Minnesota Law

Smartbrief reports that on September 30, 2009, Judge Patrick Schiltz of the Federal Court for the District of Minnesota declared that Starbucks Coffee Company’s tip distribution policy violates Minnesota law. Faced with a request for clarification from Starbucks, Judge Schiltz affirmed the breadth of his holding, writing, “Starbucks’ policy violates Minnesota law by requiring employees who work on a particular shift to share tips received on that shift with employees who do not work on that shift.”

Read More »

Weighing in on Press Coverage

Op-Ed by Matt Ellis, DDIFO’s Communication Director. Response to the Boston Globe’s recent article “Franchisees say Dunkin’s brewing trouble” illustrates the differing opinions franchise owners have about seeing their issues discussed in the press. Some lauded Jenn Abelson’s article as an important discussion of an issue of interest to the entire Dunkin’ Donuts franchise community; others saw it as an improper public airing of dirty laundry. In either case, any news related to Dunkin’ Donuts strikes a chord because of the popularity and positive perception people have for Dunkin’ Donuts and its products.

Read More »

Trial Date Set in Federal Court for Dunkin’ Donuts Suit

Paul Grimaldi reports in the Providence Journal that a Vermont businessman hopes to ring up perhaps the most important sale of his career in late 2009 when he tries to get a jury to side with him in a prolonged dispute with Dunkin’ Donuts. Irwin Barkan, of Waitsfield, Vt., will return here Dec. 2 as the dispute goes to trial in federal court –– four years after the coffee shop chain and its former franchisee became embroiled in the legal battle.

Read More »