Competitor News

Earlier this week, it was announced that Starbucks had opened its first of what they project will be 1,000 global Reserve stores, dedicated to its premium Reserve brand. This first is located at the company headquarters in Seattle. Also, it was reported that they are reducing the number of products in their stores by as…

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Miscellaneous

McDonalds reported healthy same store sales for its 4th quarter with US store SSS coming in at +4.5%, yielding a total increase in US SSS of 5.3% for all of calendar 2017. The Golden Arches credited their less expensive value menu (in particular, the McPick 2 platform) for much of the improvement. The irony, of…

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Newsworthy NLRB

We realize we have been reporting quite regularly on the National Labor Relations Board lately, but the agency continues to generate news of import to small businesses – and this week is no exception. The agency is pursuing settlement of the high profile lawsuit it initiated against McDonalds back in 2015 over the joint-employer allegation.…

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Strength in the Middle

Vying to stand out among the competition is nothing new to a quick service restaurant. But recently, some have cast a questioning eyebrow at Dunkin’s middle-price point position in the increasingly crowded coffee marketplace. After last fall’s re-launch of McDonald’s McCafe coffee, analyst Jeremy Scott of Mizuho wrote: “We view Dunkin’s straddle between value-orientation and…

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How Technology and Automation are Changing QSRs: Press Here to Order

Whether it’s using self-check out at major department and grocery stores or forgoing the cashier to order from a digital menu, today’s consumers have come to accept – and even prefer – interacting with automated features as they purchase goods and services. “[Automation is] a positive direction for the QSR industry,” says Erik Thoresen, principal…

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Miscellaneous

McDonalds reported strong sales worldwide but missed earnings by one cent this week. In their earning report call earlier this week, the Golden Arches reported US Same Store Sales were up 4.1%, a full half point above projections. They also announced they are rolling out a national $1/2/3 platform soon, a platform they hope will…

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Competitor News

Dunkin’ wasn’t alone in making a new hire right after the Labor Day holiday as Starbucks announced on Wednesday that Board member and former Sam’s Club executive Rosalind Brewer had been appointed to the position of President and Chief Operating Officer. Brewer will assume the post on October 2. McDonald’s this week announced a deal…

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Competitor News

Starbucks announced yesterday that it will close all 379 of its Teavana stores over the course of the next year, with many of the underperforming units closing as early as next spring. Additionally, the company has announced that it will purchase the remaining 50 percent stake in its East China joint venture for $1.3 billion…

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Competitor News

The big news again this week from Dunkin’ competitors would seem to be news of Tim Horton franchisees being fed up with some of the actions of their franchisor, Restaurant Brands International, which bought the chain back in 2014. The Great White North Franchisee Association (GWNFA), which was recently formed to represent the interests of…

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Fight For $15 Protests Next Tuesday

Although we’ve seen them plenty in the past, the next protest by SEIU pushing for a $15 minimum wage is planned for next Tuesday, May 23. This time around however, the effort appears to be solely targeting McDonald’s store around the country and organizers hope to also picket Wednesday at the McDonald’s shareholders meeting. This…

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