Since the coronavirus pandemic was first declared an emergency here in the United States, we’ve been making slow, but steady progress and we’re now starting to see the fruits of those efforts. Oh, not with regard to COVID. I’m talking about the FTC Franchise Rule and government efforts to clamp down on abusive franchisors,…
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It’s been a long journey since the coronavirus pandemic reached our shores back in early 2020. Over the course of those first few months, governments ordered non-essential businesses shut, indoor dining was banned and people who left their homes were told to wear masks (even for a solitary jog). Houses of worship were ordered…
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Back in 2014, Dunkin’ Donuts franchisees were adding amenities like free Wi-Fi, comfortable seating and even conference rooms to appeal to a growing sector of people staying connected and working remotely. By then, Dunkin’ had already established itself as a leader in drive-thru service—having helped pioneer the modern drive-thru experience. But in the late 2000s…
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For Army veteran George Hart, a second career as a Dunkin’ franchisee began as a joke. “I’m from New Jersey originally, and I grew up on Dunkin’. To me, that’s what coffee tastes like, but when I was in the Army, I couldn’t get a good cup of coffee anywhere,” laughs Hart. “I would joke…
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In some of its earliest iterations, it was referred to as yellow journalism. Back in the early days of this nation’s history, it manifested itself in so-called Pamphlets, where the writer would use a pseudonym and slander his political opponents with outrageous allegations – some having just a sliver of truth, others lacking even the…
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The transition from serving his country to operating a string of successful Dunkin’ Donuts franchises in the Washington D.C. area may seem like a radical change for retired Army Lieutenant Colonel Jerome Johnson, but apparently it was less of an adjustment than one might imagine. Johnson, who retired from active duty after a 22-year career,…
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