Every day, every week, every month seems to pose new challenges for Dunkin’ franchisees, thanks largely to the pandemic and economic turmoil of late. The latest challenge: increased union-organizing activity within the food-service industry. In this edition of “What’s Brewing,” we explain why Dunkin’ franchisees should be concerned, though not alarmed, about the unionization trend,…
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At the recently concluded Multi-Unit Franchise Conference in Las Vegas, a common thread throughout was the unique problems the coronavirus pandemic has created for all kinds of businesses. In fact, most of the speakers wove throughout their presentations consideration of the challenges – and opportunities – that COVID-19 served up to franchisees and, in particular,…
Read More »A new report has been made available by Cole Market Research focusing on the global coffee market as the COVID-19 pandemic is said to have created an unfavorable impact with production, exports and imports of coffee and related products significantly reduced. Similarly, a Reuters story run earlier this month highlighted potential problems with the arabica…
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“Alexa, open Dunkin.” “Alexa, order me a pumpkin spiced iced coffee.” “Alexa, drink my coffee for me and bring me my slippers and newspaper.” The flourishing realm of voice activation isn’t quite up to these last tasks – yet. But for Dunkin’ Brands, voice-activated ordering is a clarion call towards sales growth and forward-thinking. Nearly…
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They’re the purveyors of Dunkin’s past and its future. Brothers Victor and Octavio Carvalho offer a unique perspective on the Dunkin’ experience: running the world’s original Dunkin’ Donuts shop in Quincy, Mass., as well as the first of the chain’s Next Generation shops. Together, in this historic city that spawned two U.S. Presidents and the…
Read More »Starbucks was making news regularly this past week, when their annual shareholder meeting was being held. First off, CEO Howard Schultz announced the company was jumping into the race relations conversation with their #Race Together initiative via a full-page ad in last Sunday’s New York Times. Having their baristas write race together messages on their…
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