It was reported this week that Starbucks is acquiring an ownership stake in Italian bakery Princi, with 4 locations in Italy and one in central London. The company also made headlines this week when it announced that it was increasing wages across the board by 5% up to the manager level and adding further enhancements…
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Photo By Zoran Dobrijevic. View more photos from the National Conference in our Galleries. After hosting its National Conference at resort hotels at Mohegan Sun Casino in Connecticut and Caesar’s Palace in Atlantic City, DDIFO Executive Director Ed Shanahan decided to take the show to Las Vegas. The distance from the franchisee association’s New England…
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We didn’t report any new data breaches last week and hoped that we have finally solved that problem, but unfortunately, there’s more news on the subject this week. First, another franchised concept admitted that customer data had been breached in hundreds of their stores early this month when Dairy Queen reported that almost 400 of…
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Just when maybe you thought it might be safe to not worry about data breaches, we have to report yet another – this time hitting a franchise business. Jimmy Johns Sandwich chain had at least 216 of their locations compromised when hackers attacked the chain’s computer systems. At the risk of “beating a dead horse”,…
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It is now estimated that the data breach at Home Depot discovered earlier this month will end up costing the home improvement giant as much as $62 million! The company this week reported they had identified the malware responsible for the breech and that the personal information of some 56 million customers had been compromised. Sadly,…
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I had planned to write a great article for this issue using the parable “Six Blind Men and an Elephant” to highlight how franchise owners from different regions within the Dunkin’ footprint may individually face different issues – development, price points, supply or something else – and how those issues can influence how they see…
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Each week, I try to remove mention of data breaches from Small Regular, No Sugar!, but there just seems to be another major breach that underscores the importance of your business being PCI Compliant and your customer’s information safeguarded. This week’s glaring example came in the reports that Home Depot was the victim of an…
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It seems almost a weekly occurrence lately, but another major business admitted that it was likely a victim of a data breach – this time a franchise concept! Dairy Queen announced this week that a number of their stores may have been hacked and that some of their customer’s confidential information was compromised. Each individual store that…
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eBay is the latest retail business to fall prey to online hacking. Reports say hackers were able to obtain employee credentials in order to access an estimated 145 million passwords and e-mail addresses of eBay sellers and customers. And, while eBay was hacked “in the cloud,” plenty of brick and mortar businesses have also fallen…
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