Independent Joe #66 February/March 2021

New Dunkin’ owner Inspire Brands is not only one of the largest restaurant companies in the world, it also wants to be a leader in the collection, analysis and use of data. To that end, Inspire’s CEO Paul Brown recently created a new corporate position. Navin Sharma, a senior executive with Inspire since 2018, is…

Read More »

Independent Joe #65 December 2020/January 2021

 There’s a story that many of us in the Association Management profession hear when we first enter the field. It is generally told to underscore the importance of volunteerism and illustrate that associations need to rely on the engagement of their members to ensure their success. It goes like this. There were four people…

Read More »

Independent Joe #64 October/November 2020

Smack in the middle of the COVID-challenged 2020 NFL season, Inspire Brands sealed the deal to acquire Dunkin’ Brands International for the phenomenal price of $11.3 billion. Congratulations to all the players on these two (soon to be one) teams. A new owner is taking over an established and successful franchised brand. What could possibly…

Read More »

Independent Joe #63 August/September 2020

As job requirements go, these are unusual by most standards. Candidates must complete a rigorous six to 18 month-long training program, possess the skill and experience to spread joy wherever they go and, yes, have a wagging tail. That’s just some of what it takes to become a service dog for the Dunkin’ Joy in…

Read More »

Independent Joe #62 May/June 2020

What a difference a day makes. Or to update that rhetorical message, what a difference three months makes. Yes, it was just three short months ago when states like Florida, Texas, Arizona and a host of others across the south and southwest were seemingly enjoying some inexplicable level of immunity from the coronavirus pandemic. Businesses…

Read More »

Starbucks

For the past few months, Starbucks has pointed to its experience in China – and more specifically in the city of Wuhan, where the coronavirus originated – as proof that it would come out of the pandemic quickly and in relatively good stead. Back at the end of March, CEO Kevin Johnson pointed to the…

Read More »

Webinar on Reopening Today at Noon

The Coalition of Franchisee Associations (CFA) is sponsoring another “don’t-miss” webinar today, May 8 from 12:00 Noon to 1:00 PM. Attorney Robert Bernstein, a partner with the Laner Muchin Law Firm out of Chicago will be presenting: Reopening Your Business: A Legal Guide for Franchisees. As COVID-19 restrictions on businesses begin to ease in a…

Read More »