More Restroom Issues at Starbucks (Ally’s Law)

A story in the Boston Globe earlier this year was brought to our attention by one of our members with some questions on bathroom access requirements and we believe those questions warrant some further cautionary reporting. The Globe story was on the dilemma of an attorney in Massachusetts stricken with Crohn’s Disease, which at times…

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Competitor News

Krispy Kreme walked back its earlier decision to bring the hammer down on enterprising college student Jayson Gonzalez. The college senior was driving 8 hours one way to Iowa to purchase dozens of Krispy Kreme donuts weekly. He would then drive back to his college in Minnesota where there are no stores and resell the…

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Starbucks

Starbucks reported exceedingly strong Q4 earnings this week with comparable sales up 6% in the US and Rewards Membership increasing 15% year over year to a current enrollment of 17.6 million! In other recent news, Starbucks announced last week that it was investing $10 million in four community lenders to drive economic opportunity in some…

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Competitor News

Starbucks made news this week on both the domestic as well as international fronts. First, the company announced this week that it was expanding its happy hour buy one get one free deal to include all hand-crafted beverages in grande size or larger. The expanded menu includes some of their priciest items such as the…

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Starbucks

The company saw its stock take a 3.5% hit earlier this week after the Wall Street Journal reported that the SEC is looking at how the company is recognizing revenue. Specifically, the SEC was reported to have concerns about how the company treated its gift card revenue as well as an upfront payment of $7B…

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Starbucks

CFO Pat Grismer presented to the Goldman Sachs conference earlier this week and gave a brief look at US operational developments with Starbucks’. Interestingly, he made some of the very same points that Dunkin Brands did in 2017 and 2018 when the Dunkin Blueprint was implemented. Starbucks acknowledged they would stay beverage focused to drive…

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Competitor News

Although they haven’t taken or scheduled any formal actions yet, unionized workers at a supply distributor that services about 900 Starbucks formally authorized a strike last week. The workers, approximately 300 drivers and warehousemen, and members of the Teamsters Union Local 710, are employed at 4 DPI Specialty Foods Inc. facilities in Chicago, Indianapolis, Minneapolis…

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Starbucks

Starbucks made several announcements this week even before reporting their Q2 earnings yesterday. Monday, it announced a major investment in Eatsa, rebranding the company as Brightloom and advancing the merger of Brightloom’s digital-edge ordering and pick-up systems with Starbucks’ proprietary customer engagement platform into one combined system. In addition, the company also announced that it…

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Competitor News

Starbucks dominates our competitor news this week on a few fronts. Most notable is that 6 police officers at a Tempe Arizona store were asked to leave by an employee because of a complaint that a customer did not feel safe in their presence! (????)  Boston Herald columnist Joe Fitzgerald, after writing about the incident,…

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Competitor News

Just over one week ago, Starbucks CFO Pat Grismer presented at the Piper Jaffray 2019 Consumer Marketplace Conference and in terms of US news, he noted the nitro rollout throughout the balance of the US would be completed by September. He also reported that they were working on store footprint portfolio changes, such as drive-thru…

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