Independent Joe #70 October/November 2021

Back in 2014, Dunkin’ Donuts franchisees were adding amenities like free Wi-Fi, comfortable seating and even conference rooms to appeal to a growing sector of people staying connected and working remotely. By then, Dunkin’ had already established itself as a leader in drive-thru service—having helped pioneer the modern drive-thru experience. But in the late 2000s…

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Restaurants Seeking Subscribers

Customers attracted by savings of money and time We are undoubtedly in a subscription economy. While streaming services like Netflix, Hulu and Spotify are the masters of it, you can also subscribe to dog food, wine, gyms, razors and car washes. And restaurants, of course, have long sought a way into this now $64 billion…

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