Foresight, Hindsight and Yogi Berra

Thankfully the worst of the coronavirus pandemic – with its requisite business restrictions, lockdowns and mask mandates – appears to be contained to our rear view mirror. So, as we settle in to something that resembles ‘normal’, I thought this would be an opportune time for us to look at how franchisor/franchisee relationships are holding…

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In The News

This week’s episode of Restaurant Business Podcast, A Deeper Dive, hosted by Restaurant Business Editor-in-Chief Jonathan Maze featured DDIFO restaurant analyst John Gordon of Pacific Management Consulting Group speaking to the question of “Why are there so many big franchise disputes right now?” and addressing specifically current disputes within the McDonald’s, Subway and 7-Eleven systems.…

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Life After Dunkin’

There’s a couple of clear examples that there is indeed life after Dunkin’ for those who’ve toiled in the corporate offices over the years. First off, how could we not note that former longtime Dunkin’ President and CEO Robert Rosenberg is apparently getting back in the game by partnering with former Sonic executive Clifford Hudson…

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Competitor News

Starbucks announced this week that it had reopened 95% of its stores in China including a number of them in Wuhan, Hubei Province – where the coronavirus originated. McDonalds Corp. this week announced that as of Monday, March 23, it had closed all 1,270 of its stores, drive-thru included, in the United Kingdom and Ireland.…

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Miscellaneous

We want to acknowledge and thank CFA Executive Director Misty Chally for the great job she did representing franchisee associations on the Stuart Varney Show on Fox Business television earlier this week. Misty was interviewed about the needs of the franchising industry in these chaotic times of COVID-19. Congrats, Misty and thank you!  We also…

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Competitor News

Ohio-based burger chain Wendy’s joins the breakfast daypart competition in a big way on March 2 when the chain launches its new breakfast menu system-wide.  The company has thus far limited its breakfast test to 300 stores, but anticipates the new breakfast platform will deliver 6% to 8% of sales and a 10% growth in…

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Miscellaneous

Small business optimism has reached its highest level since 1983, when Ronald Reagan was President – almost 35 years ago. Earlier this week, the National Federation of Independent Business released its annual Small Business Optimism Survey showing that all but 2 of the 10 measurement components improved over the last month and that a full…

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NASCAR Runs on Dunkin’ Too?

Well, it may not actually yet, but there’s potential. Ending this week on a lighter note, we enjoyed the story of Subway severing all ties with NASCAR driver Daniel Suarez and Joe Gibbs racing after the rookie played along with a promotional schtick for NASCAR on NBC. During the segment, called “Donuts with Daniel”, the…

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Miscellaneous

Two different court actions are notable this week as shopping center giant Simon Property Group filed a lawsuit against Starbucks over the company’s decision to close all 379 of its Teavana stores. According to the court action, 78 of those stores are in Simon malls and would constitute breach of their leases if the company…

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Real News or Fake News: How do you respond when stories go viral?

There are plenty of great stories about restaurants and food that go viral. There’s the one about Mr. Fries Man in Gardena, California, whose variations on the French fry include melted cheese, braised oxtail and Caribbean jerk sauce. Mr. Fries Man only takes orders on the social platform Instagram, and things really got sizzling for…

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