Two years after Don Fox became CEO of Firehouse Subs in 2003, he did something most franchise owners wouldn’t dream of: he encouraged franchisees to gather and form an independent franchisee association, and pledged the brand would recognize it. Ten years later, he made another move that might raise an eyebrow: he added four franchisee…
Read More »The tong war between Tim Horton’s and its own franchisees continued in a big way this past week with the RBI-owned brand moving against a franchisee in Cape Bretton and stripping the franchise owner of his 4 franchises. The franchisor claimed that franchisee David Hughes, who also happens to serve as the head of the…
Read More »The rough run that Tim Horton franchisees have been experiencing (with lawsuits against the brand and such) didn’t abate at all this week as Hortons announced it had reached agreement with a franchisee to close 4 stores in Cincinnati. The Canadian coffee & donut chain also closed a store in Indianapolis recently and dropped plans…
Read More »If it continues, we might make this a regular weekly feature in Small Regular No Sugar! Last week, we advised of a lawsuit filed by a number of Tim Horton franchisees in the United States challenging the franchisor over unreasonable costs for food and supplies. That challenge is ongoing. This week, we also learn 7-Eleven…
Read More »More angst in the Great White North (Franchisee Association, that is) as Tim Hortons US franchisees have filed suit against the Canadian coffee and donut chain alleging unreasonable charges for food and supplies. Tim Horton’s owns the supply chain and is alleged by the owners to be charging considerably more than other brands. The franchisees’…
Read More »Canadian coffee chain Tim Horton’s announced this week that it is looking to expand in China in a big way with plans to open as many as 1500 new outlets over the next decade in the world’s most populous country. To reach that number, Tim’s parent RBI has partnered with private equity firm Cartesian Capital…
Read More »Tim Horton parent, Restaurant Brands International, noted problems at Tims on its recent earning call. Public perception of the Canadian coffee and donut chain has declined in Canada in large measure, due to Tim’s corporate ongoing conflict with its franchisees. The chain has a new president and is mandating remodels, new espresso drink lines and…
Read More »Tim Horton’s hasn’t given up the fight with its own franchise owners notwithstanding that their sales have continued to fall in the US as well as across Canada. Earlier this month, parent Restaurant Brands International advised franchisees in a conference call that franchise owners would be expected to remodel and update their restaurants to the…
Read More »Tim Horton’s has run into slower new unit development in both Canada and the US (particularly) than planned per the RBI Earnings Call held this past Monday. Tim’s doesn’t report US same store sales anymore, but it can be seen from the Q4 results that the US comps were negative. They noted they were rolling…
Read More »There usually isn’t enough coffee news to warrant its own discussion in Small Regular, but it seems this week might be the exception. You can stay up on the latest of the drama within the Tim Horton’s brand by checking out this article on Blue Mau Mau last week. It seems the Tim Horton brand…
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