Coffee Connections

There usually isn’t enough coffee news to warrant its own discussion in Small Regular, but it seems this week might be the exception. You can stay up on the latest of the drama within the Tim Horton’s brand by checking out this article on Blue Mau Mau last week. It seems the Tim Horton brand…

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Franchisee Associations: Important and Necessary

When Qdoba franchise owners learned that Jack in the Box, owner of their fast-casual restaurant chain for the past 14 years, was thinking of selling, they banded together. “There’d been talk of forming an association for quite some time, and this was just the last motivator,” says Ron Stokes, chairman of the newly formed Qdoba…

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Tim’s Troubles

Restaurant Brands (RBI) CFO Josh Kozba presented this week in Toronto and delivered some rarely heard Tim’s US and Canada color. By background, the Tim’s franchisee association continues to litigate over alleged misuse of marketing fund issues. The issue of upset Tim’s franchisees was the very first question out of the gate (reinforced by local…

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Miscellaneous

Qdoba franchisees are the latest group to see the wisdom in the old adage that there is strength in numbers. Franchise owners of the casual Mexican food restaurant have created their own franchisee association to protect their interests, especially in the face of some of the challenges the chain has recently faced and some potential…

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Competitor News

The big news again this week from Dunkin’ competitors would seem to be news of Tim Horton franchisees being fed up with some of the actions of their franchisor, Restaurant Brands International, which bought the chain back in 2014. The Great White North Franchisee Association (GWNFA), which was recently formed to represent the interests of…

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Franchisee Association Sues!

No, not us! The Great White North Franchisee Association (GWNFA), a new organization representing the interests of Tim Horton’s franchise owners, has filed a lawsuit seeking class action status against Restaurant Brands International. The lawsuit alleges that RBI, which purchased the Tim Horton’s chain just under 3 years ago, has been collecting funds from Tim’s…

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Competitor News

McDonald’s announced Q1 financials on Tuesday of this week, and its focus on all day breakfast, $1 coffee /$2 espresso drinks and the Big Mac promotion are acknowledged to have gained market share. Their Same Store Sales were up 1.7% as it continues to work its McCafé platform with new advertising and baked goods coming…

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From the Great White North

With the acquisition of the Tim Horton’s franchise by Burger King parent, Restaurant Brand International a few years ago, the world changed for franchisees in the Canadian coffee and donut franchise – but apparently not necessarily for the better. We noted that franchisees created the Great White North Franchisee Association (GWNFA) just a few weeks…

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When A Brand Is Sold!

As long expected, Tim Hortons Canada franchisee problems with the Burger King (RBI) franchisor have finally boiled up – with store support and supply chain problems at the fore. The franchise owners have set up an association for the first time ever and hired Canada’s leading franchisee-focused legal firm to begin corrective negotiations. All of…

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Miscellaneous

Restaurant Brands International, Inc. held a Q4 earnings call this week, and Tim Horton’s revealed surprisingly strong US same store sales – +3.6% for the quarter and +4.9% on the year – stronger than Dunkin’ and close to that of Starbucks, albeit on a very small geographic base. RBI does not break out ticket and…

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