Dunkin’ Doings

Keeping a good thing going, Dunkin’ this week came in as the #2 fast food brand in the annual Brand Intimacy Survey released this week by New York-based market survey company MBLM. Coming in just behind #1 Chick-Fil-A, Dunkin’ improved significantly from it intimacy results in 2018, moving up from 9th last year in fast…

Read More »

Dunkin’ Doings

Late last week, Dunkin’ Brands CEO Dave Hoffmann introduced Stephanie Lilak as the company’s new Senior Vice President and Chief Human Resources Officer. She joins Dunkin’ Brands from General Mills where she has served in a number of executive positions over a 23 year span at the company, most recently as Vice President, Human Resources,…

Read More »

Starbucks

Starbucks made several announcements this week even before reporting their Q2 earnings yesterday. Monday, it announced a major investment in Eatsa, rebranding the company as Brightloom and advancing the merger of Brightloom’s digital-edge ordering and pick-up systems with Starbucks’ proprietary customer engagement platform into one combined system. In addition, the company also announced that it…

Read More »

Miscellaneous

One note of concern we came across was that due to an unexpected frost damaging the coffee crops in some regions of Brazil, the cost of Arabica beans hit a seven-month high last week. There was an interesting little dichotomy in comparing two different ranking of favorable states that were released this week. First, CNBC…

Read More »

Competitor News

In a classic understatement, Tim Horton’s owner, RBI held its first ever analyst day this week. In his presentation, Tim’s President Alex Macedo admitted “as we expanded Tim’s south into the US, we did not get the sales levels we expected”. Tim’s currently has about 700 stores in the US, with half of those in…

Read More »

Miscellaneous

Earlier this month, the Trump administration submitted its fiscal 2020 budget to Congress and projected the US economy to continue the strong expansion it has experienced since the Tax Cuts & Jobs Act was enacted in 2017. Growth in fiscal year 2018 reached 2.9% for the year, but most economists do not see that kind…

Read More »

Dunkin’ Doings

Dunkin’ held its Q4 earnings call yesterday and reported earnings above expectations ($.06 GAAP basis) but revenue $10 million below. In addition, it delivered a much more muted expectation for 2019 in terms of both new unit growth and earnings. US net new opens stood at 106, while US same store sales were flat in…

Read More »

Miscellaneous

The ever useful QSR Magazine Drive Thru Study was published earlier this week and it bodes pretty well for Dunkin’ while identifying some areas for improvement. The one-of-a-kind study found Dunkin’ being the 2nd fastest overall of the 10 QSR Brands displayed and fastest when including presells while enjoying 90% accuracy in completing its drive-thru…

Read More »

Dunkin’ Doings

DD is 49th most popular brand with generation Z – here Generation Z is comprised of people born after 1997, and Business Insider has identified the top 100 brands of this new generation. Generally speaking, they are loyal to companies that are healthy, socially-conscious and technologically connected. And on another note, to kick off the…

Read More »

Dunkin’ Doings

Dunkin’ Brands released its Q2 results this week and held its first earnings call with new CEO Dave Hoffmann reporting that Dunkin’ acquired a multi-year license with CardFree, a technology “mobile wallet” platform for $100 million.  This may enable mobile and app flexibility and data capture, especially for “catering initiatives”. Brand sales and profits were largely as…

Read More »