Competitor News

Wendy’s plans to jump into the deep end of the breakfast pool in 2020 with plans to expand breakfast to all 6700 stores in the system. President and CEO Todd Pinegar announced the planned launch this week and explained the company is prepared to spend some $20 million on the breakfast expansion.  Currently, the company…

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Dunkin’ and the No-Poach Clause

Many franchisors utilize so-called “no-poach” clauses in their franchise agreements, and such clauses may be structured in a way that limits a franchisee’s ability to hire employees of other, same-brand franchisees and/or employees of the franchisor. Recently, a group of state attorneys general and prominent legislators began pressing franchisors to cease use of so-called “no-poach”…

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How Technology and Automation are Changing QSRs: Press Here to Order

Whether it’s using self-check out at major department and grocery stores or forgoing the cashier to order from a digital menu, today’s consumers have come to accept – and even prefer – interacting with automated features as they purchase goods and services. “[Automation is] a positive direction for the QSR industry,” says Erik Thoresen, principal…

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Competitor News

Not a surprise, but the latest news reports that Popeyes CEO Cheryl Bachelder will step down from her post once the Atlanta-based chain is acquired by Burger King and Tim Horton parent company Restaurant Brands International. Elsewhere in the QSR space, McDonalds held its Investor Day Wednesday and was unusually candid in its outlook and…

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Competitor News

It was reported this week that Starbucks is acquiring an ownership stake in Italian bakery Princi, with 4 locations in Italy and one in central London.  The company also made headlines this week when it announced that it was increasing wages across the board by 5% up to the manager level and adding further enhancements…

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Competitor News

Earlier this year, Wendys acknowledged that the POS system used by many of its franchisees had been breached, subsequently estimating in May that approximately 300 stores were affected.  This week, the company acknowledged that the actual number of stores with malware infecting their POS system could be “considerably higher”.  McDonalds has announced that it will…

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Dunkin’ Responds to McDonald’s Release of All-Day Breakfast

It’s a lingering question: Is McDonald’s all-day breakfast hurting Dunkin’ or isn’t it? According to John Gordon, principal of Pacific Management Consulting Group and DDIFO’s restaurant analyst, the question will hang around for a while longer. “It’s still too early,” says Gordon. “First, Nigel Travis says Dunkin’ didn’t see any impact and then he says…

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Miscellaneous

The National Restaurant Association reported this week that despite a bit of weather-driven sluggishness, business confidence within the restaurant industry remains relatively strong.  For the 24th consecutive month, the NRA Restaurant Performance Index remained above 100.00, clocking in at 102.6 for February, down slightly from January’s mark of 102.7.  The industry was still hiring well…

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Wendy’s Sees Breakfast Opportunity

Jeremiah McWilliamsasks a question in the The Atlanta Journal-Constitution: When was the last time you went to Wendy’s for breakfast? Okay, it’s a trick question. By its own reckoning, Wendy’s is one of the only fast-food chains not serving breakfast nationwide.

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