Focus on Human Resources: Pandemic challenges the efforts to support employees and nourish the business

The restaurant industry – and particularly the Quick Service Restaurant (QSR) industry – is facing many challenges, among them finding and retaining good, reliable employees. It’s no secret that restaurants have an extremely high turnover rate with employees flowing through the revolving door. Data compiled before the coronavirus pandemic, showed employee turnover ran as high…

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Independent Joe #60 February/March 2020

Before the coronavirus worsened and jeopardized the 2020 baseball season, there was much discussion about the Houston Astros and the sign-stealing scandal that may have fueled their 2017 World Series Championship. Since the scandal broke, a number of people have lost their jobs, including the Astros manager and general manager, as well as the manager…

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Independent Joe #59 December 2019/January 2020

Each year at the turn of the calendar, we see an abundance of stories recapping the year that was. The Year in Review gives us a chance to review what has happened, what we’ve accomplished and where we’ve failed to reach our objectives over the past 12 months. Though generally vanilla and predictable, the Year…

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